From: Alison Nelson
Model #: Samsung LN40C550J1FXZA
My son accidentally shot an airsoft pellet into the center of the TV. There is a white “dot” where it hit and vertical colored bars about an inch wide that run from top to bottom. I can email a photo if that is helpful. I’m wondering what you think the problem is, the fix, and repair cost associated with this lovely situation 🙂 Thank you!
Date: 03/13/2013
IHTS Reply: Â Alison, you are describing a cracked LCD panel which Samsung charges $750 just for the part. Â Labor would be an additional $140 to perform the repair in your home so in these situations we recommend that you replace the TV and recycle the old one properly. Â You can drop off any LCD or Plasma TV at our shop and it will be recycled properly.