FACTORY AUTHORIZED TV REPAIR SERVICES

We had a 10 year old Sony 52″ projection TV that the screen went black on us but the audio was still working so we had In Home Tech Solutions out to evaluate and see if a repair would be possible. The tech did some testing and it was determined that a new transistor may correct the problem The part was ordered and installed but that did not correct the problem and any additional fixes to the mother board, etc. would not have been cost effective which the tech told us right up front. The most impressive part about their service was that they did not charge us for the repair attempt or the part needed to make the attempt. They were totally up front about everything and did what they could to repair and when that didn’t work they did the ethical thing and only charged for the original service call to originally diagnose the problem. Everyone at In Home Tech was very professional, timely, and very easy to deal with through the entire process.

We have used this company several times in the past both for repair and for new TV installations. Every time has been a positive experience. We will definitely call them again if we have the need.

I called a number of different TV repair companies before checking Angies list. I saw the great reviews In Home Tech received and called them. I explained my problem to Matt who transferred me to a colleague who told me that they would be happy to come fix my TV however after listening to my issue he thought I could fix it myself. He provided me with some very simple instructions and said if that didn’t work to call him back to schedule an appointment. His recommendation worked, TV fired right up. They could have come out and charged me the $80.00 service fee, I would have been happy to pay it but instead he allowed me the opportunity to fix it myself and save the money for the next time when the problem isn’t so easily resolved.